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Enterprise Business Architecture - Gartner Symposium

Betsy Burton
Step 1 - define a tight scope and goal; specific scope and a part of the business that is critical to the strategy; EBA should leverage EA

Step 2 - organize an EBA core team; archeology work to find the existing models that represent process or organization; extended virtual team; biz process analysts, pm, folks from HR, biz functional leaders + IT strategic planning, CxOs, IT folks; meet regularly with the core team; rotate people on and off the team - keep it fresh; bringing biz and IT together

Step 3 - Future State - leverage the biz capability model; do future state before current state; understand roles and skills associated with the future state; then look at current state
Roles, Skills, Impact, Gaps, metrics, processes, organizations

Step 4 - Current State - where are you today

Step 5/6 - Gap analysis and migration plan; hire new people? change biz process? train people? new apps? tie biz arch view with the rest of EA; technology becomes relevant to biz goals

Step 7 - Iterate and Revise - communicate, communicate, communicate; EBA is an on-going process; get others involved (HR, strategic biz planning, finance, quality teams, compliance and risk; monitor market, economic, social and environmental changes; revise the related principles, requirements and models; rotate and evolve EA core and virtual teams

Recommendations
1) dont confuse biz vision and operations (enterprise biz arch)
2) build collaboration across the business and IT by focusing on biz value and outcomes
3) leverage EBA to understand ripple effect of people, process, org and financial changes
4) drive, scope and evolve EBA efforts witha  afocus on the biz vision

Q - what is the biz has different biz units that are completely independent?
A - build a biz capability model for each one
Q - biz capability models
A - always do verb noun (eg Service Customers capabilities) to remove organizational issues
Q - value from APQC?
A - yes process models are good but be careful not to get buried
Q - how to get biz buy-in?
A - go to someone you know in the biz; do a preliminary model on a key biz process
Q - who owns this function?
A - biz people could go dotted line into EA team
Q - IT thinks they own this; biz thinks they own this?
A - it's both

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