Step 1 – embrace power politics; people with power generally don’t talk about it; masters only use coercive power rarely
Step 2 – leverage enterprise power; read the environment to use the correct bag of tricks
Step 3 – gain personal power
Step 4 – use power wisely; hang onto it
Coalition power is most critical to CIO Success – CIO must be able to build strong coalitions. CIO often has to deal with more senior executives to them.
How political is your organization? Average 7 out of 10 (most political) Top most political were government entities but most political were family-owned companies.
Where are the circles of power in your enterprise?
Seat of power – makes key decisions
Inner circle – influences
Outer circle – informs
Peripheral circle – executes
Outside the circle – wonders what's going on
What are the sources of power?
How do you build your power as a CIO?
"I deposit more than I withdraw".
What is your ratio of deposits vs withdrawals?
- providing shiny objects
- Completing a pet project
- Bringing stakeholders together
- Completing initiatives
- Giving an award
- Being helpful and open to the input of others
- saying no too often
- Asking CEO/CFO for mandate
- Having an IT failure
- Being overly unpleasant and self-focused
Checklist of CIO Personal Power Indicators
- Power to wait; too much urgency makes you look weaker
- Shapes IT demand vs waiting to receive the demand
- Appropriate meetings with stakeholders
- Other pursue you for advice
- Focus attention on key strategic issues
- Discuss value of IT – avoid cost center discussion
- Proximity of CIO office to key execs
- Appropriate level of support staff relative to others
- CIO looks and acts the part
CIO's role in a battle has significant power implications
- Observer, Advisor, Broker, Owner --> make sure to pick wisely
- Lead from the Front or Lead from Behind --> pick wisely