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Gartner - Portals, Content and Collaboration - Keynote - April 2013

  • sync, social, security
  • Consumerization revolution 
  • Culture of we, not me
  • Engaged, not passive
  • Experience oriented
  • Informed, not ignorant
  • Value, not just price
  • Connected, not isolated
Cobol programmers are the red-necks of the IT organization

Introducing the "Business Consumer"
  • No longer "users"
  • Consumers at work
  • Information rich
  • IT-Averse
  • Team Motivations
  • Self-Directed
For Business Consumer, structured data is a barrier to true insights; like with digital sampling, data is lost.
  • social communities
  • Cloud and mobile
  • Real-time analytics
  • Variety
Transformative effects – the public and private clouds. Change the IT Model. Shift to OUTCOME and VALUE GENERATION.
Public cloud growth puts a strain on Architects. Multi-tenant, Federated, API-Driven, Service-Oriented.

Social Graph, Intent Graph, Consumption Graph, Interest Graph, Mobile Graph. - Five Most Valuable Big Data Graphs.

Mobile Imperative – everything you do will have some mobile aspect. Embrace design criteria of mobile. The PC is dead. 
Prediction – Mobile App Dev projects will outnumber PC development 4 to 1 in the next 3 years.

Move from Prescriptive IT org to an Adaptive IT org. IT has to change the way it interacts with business consumers.

IT Control is an allusion. Cloud control – forget about it. 

Change your engagement model. Cross traditional boundaries. Process power is flipping from internal to external.

Create a culture of engagement. Purposeful collaborative work. Recognition, flexible, spirit, belonging, trust.

Who will lead the engagement intiative? Everyone in IT. Drive a different type of engagement across the company. Revolution.


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